Reduced shipping costs in case of mixed order (ex: vinyl + CD + tape): It's possible to ship vinyls with CDs and tapes without box but not directly from the webshop. Contact me by email. Specially recommended for shipments outside France and better outside Europe !
How do I know if an exhausted product will be back in stock? On the product sheet enter your email if you are not registered and click on "Notify me when available"
How many time my cart is valid ? 20 days
Is payment by credit card "Payplug" reliable? Absolutely, reinforced by 3D-Secure (or 3DS) from 100 euros.
The PayPal module doesn't work: Paypal payment can be done directly on [email protected] (if possible in sending money to a friend/family without fees)
A technical problem with the webshop or website: Contact me by email.
Connection or order through phone or tablet: Sure, this is a responsive webshop.
An idea to improve the weshop: With pleasure! Contact me by email.
Links from listening to the webshop: Are indicative only to serve you. Except Hass Weg Bandcamp, no link comes from the label.
Dead link, erroneous, unauthorized or obsolete: Simple email and I correct on occasion. Thanks for us.
Description does not match the album: Simple email and I correct on occasion. With details please!
My Cart disappeared when I logged back: To keep it, you must not log out of your account. Close only the page, otherwise the cart is lost.
How to use my loyalty points ? Once connected to your account, must be converted to "My loyalty points" then when you are doing your order you will get automatically a coupon code, click on it and click ok.
I can't validate my order because no carrier is available: It's a mistake on my part on one of the products. Notify me by e-mail so I can correct, thanks.
All the products on the shop are available ? Yes except an mistake of stock. I don't distribute wind, theoretically all distribution presented is available.
How longthe productsare considered new ?Exactly 45 daysfrom thedate of entry intostock.Thereafterthey are drownedwith the restof thedistribution.